How To Contact Airbnb Through Website, Phone Number, Social Media, or Mail
Airbnb units are becoming more and more popular. There are a large number of hosts signing up and with that, the number of guests grows exponentially. This results in the number of bookings going up and adds to the question “how do I contact Airbnb?”
Usually, when you book a hotel, you might need to speak to the reception regarding your booking in advance during the stay. It is easy since you can get the contact number of the hotel right away. But what about Airbnb homes?
To get straight to the point, Airbnb toll-free contact phone number is 1-855-424-7262 and the four ways to contact Airbnb include the official website, social media, customer phone number or mailing address.
However, most of the guests, as well as hosts, are not aware of the ways to contact the company. In this article, we will show you all the ways to contact Airbnb and the reasons why you would as a host and guest.
Top 4 Ways on How To Contact Airbnb
1. Official Site:
Contact us page: https://www.airbnb.com/help/contact_us
There is a contact us page on the official website. You can easily send them your query through that official page.
The contact us page is great if you need to send verification in or resolve a discrepancy between you and a host/guest. They will reply to your email ID. It can take up to 48 hours for them to get back. Here is Airbnb official website.
2. Customer Phone Number:
Phone Number: 1 (855) 635-7754
Keep in mind, the average queue time is between 7 to 12 minutes to speak with an Airbnb representative. That is much quicker than a 48-hour email response.
3. Social Media Channels:
Twitter: https://twitter.com/airbnb
Facebook: https://facebook.com/airbnb
LinkedIn: https://www.linkedin.com/company/airbnb
The company is primarily active across three social media channels. While they have profiles on other social media channels, these are the three best options in case you want to contact the company.
Facebook and Twitter are the best options for social media. Furthermore, LinkedIn works great if want to know about job opportunities within Airbnb.
When it comes to speed of response, social media channels are much more active. Depending on the nature of your issue, the resolution might not come as fast. However, the Airbnb phone line is one of the best ways to get immediate attention. That is the next option below.
4. Mailing address:
Address: 888 Brannan St, Floor 4, San Francisco, CA 94117
If you wish to send them a postal mail, this is the mailing address that you can use. It can come in pretty handy if you want to send them some documents or official papers.
Why Would Guests Contact Airbnb?
1. Whenever there is any problem with the unit
2. If the unit is vastly different than the listing
3. If your booking is not being honored
4. If you’re not able to get your deposit back
5. If there is any safety or legal issue with the rental unit
6. In case there is any problem with your booking
If there is any dispute between you and the host, the company can mediate and solve it.
Under such circumstances, it becomes imperative to contact the company for some help. Since you are away from your city, getting help from the company is the best way to go forward.
Why Would Hosts Contact Airbnb?
1. If the fake reviews appear on your listing
2. If you’re not able to edit your listing or if the modified listing is not appearing on the site
3. In case, the deposit does not cover the damage by the guest
4. In case of a missing booking in your dashboard
5. If, the guest is indulging in something illegal, and you want to cancel the guest booking
So, there are various situations in which you need to contact the company as a host.
Check Out Other Articles On Airbnbuniverse.com
Final Thoughts
So, if you want to contact Airbnb for any reason, the contact information on this page can help you out. It will ensure that you get a proper hearing and a suitable resolution as well. Instead of running helter-skelter, trying to solve your Airbnb problem, use any of the above contact methods.
With these contact methods, it will be easy to get in touch with the company on time. Also, you can choose the contact method according to the concern you have, which means that you have higher chances of getting a proper resolution.